Switching from Zendesk to Intercom Help Center Whether you’ve just started searching for a customer support tool or have been using one for a while, chances are you know about Zendesk and Intercom. The former is one of the oldest and most reliable solutions on the market, while the latter sets the bar high in terms of innovative and out-of-the-box features. One place Intercom really shines as a standalone CRM is its data utility. As for Intercom’s general pricing structure, there are three plans, but you’ll have to contact them to get exact prices. Zendesk is designed with the agent in mind, delivering a modern, intuitive experience. The customizable Zendesk…

RPA and Banking: How automation solves unique challenges in a complex industry AI can also help banks detect fraudulent activity, provide recommendations on products and services, and optimize back-office processes. Through the use of AI, banks can remain competitive in the digital age, by being able to make better decisions faster than ever. Many global Chat GPT banking institutions have already started implementing RPA on a large scale. Studies show that RPA in banking can cut down costs by 70-80%, and that the bots used for process automation in banking sector can work up to five times faster than humans on a specific task. The prevalence of fraud has grown…